Your privacy is important to us. This page explains exactly what personal information phky collects when you use our Philippines gaming platform, how we use it, who we share it with, and what rights you have as a data subject under Philippine law. Reading this policy takes just a few minutes and helps you stay informed about how your data is protected.
Last updated: 2025. This policy applies to all users of the phky platform in the Philippines.
When you register an account on phky, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos, which is necessary to process deposits and withdrawals. During identity verification, we may request a copy of a government-issued ID to comply with Philippine anti-money laundering regulations. When you use our platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect sensitive personal information beyond what is strictly necessary for account operation and regulatory compliance.
Your personal data is used primarily to create and manage your phky account, process financial transactions, and verify your identity as required by Philippine law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Transaction data is used to process your deposits and withdrawals accurately and to maintain a complete record of your gaming activity for regulatory purposes. Technical data helps us monitor platform performance, investigate security incidents, and prevent fraudulent or unauthorised access to your account. We may use aggregated, anonymised data to analyse platform usage trends and improve our services for players across the Philippines. We will only send you promotional communications if you have opted in to receive them, and you can withdraw that consent at any time through your account settings or by contacting us via the FAQ page.
phky does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are bound by strict data protection agreements. In cases where Philippine law or a regulatory authority requires disclosure, we will comply fully and may share relevant data with law enforcement or gaming regulators as legally required. If phky undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data protection laws. We do not share your data with any entity outside of these defined categories without your explicit consent.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable in the Philippines. Technical logs and session data are retained for a shorter period, generally up to twelve months, unless they are needed in connection with an ongoing investigation or dispute. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked to you. You may request early deletion of certain data by contacting us through the FAQ page, though we may be unable to fulfil requests where retention is legally mandated. Our data retention practices are reviewed regularly to ensure they remain proportionate and compliant.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to your personal data held by phky. You have the right to access a copy of the personal information we hold about you, and to request correction of any inaccurate or incomplete data. You have the right to object to the processing of your data in certain circumstances, and to request that we restrict how we use your information while a dispute is being resolved. You also have the right to data portability — meaning you can request that we provide your data in a structured, commonly used format. To exercise any of these rights, please reach out to us through the FAQ page, and we will respond within the timeframe required by Philippine law. We take all data subject requests seriously and will never penalise you for exercising your legal rights.
phky uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement — these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on the phky platform. Our cookie practices are reviewed periodically to ensure they remain aligned with Philippine data protection standards and user expectations.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and the phky platform is encrypted using industry-standard protocols, and sensitive information such as passwords is stored in hashed form. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform and its data. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities as required by law. While we work hard to protect your data, no online system is completely immune to risk — you should also take steps to protect your account by using a strong, unique password and keeping your login credentials confidential.
This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address or through an in-platform notice. We encourage you to review this policy periodically so you remain informed about how your data is being handled. Continued use of the phky platform after any changes have been posted constitutes your acceptance of the revised policy. If you have questions about any specific change or clause, the FAQ page is the best starting point. Our goal is always to keep this policy clear, honest, and easy to understand for all Filipino players.
Quick answers to what Filipino players most often ask about data and privacy on phky.
Now that you know how we protect your data, join thousands of Filipino players enjoying live casino, sports betting, and fish games — all in Philippine pesos, all on mobile.